What services does 805 Poop Patrol offer?

• We provide comprehensive pet waste collection and disposal services, alongside advanced yard odor control treatments. Additionally, we offer meticulous cleaning and sanitization for Litter Robots, as well as the sales, installation, and maintenance of pet waste stations tailored for apartment complexes, homeowners’ associations, and pet-friendly commercial establishments.

• Do you clean up all areas of the yard?

  • We meticulously service all areas frequented by your dog, including front yards, backyards, side yards, driveways, and designated dog runs.

• What if I need an extra cleanup outside of my regular schedule?

  • Our scheduling is adaptable to accommodate your needs. Should you require additional service ahead of an event or gathering, please contact us, and we will make every effort to accommodate your request.

• Do you service year-round?

  • Indeed, we provide comprehensive year-round service throughout the entirety of Santa Barbara County.

About scheduling and billing

• How do I sign up for services?

  Please contact us at 805-364-1118 to provide your address, the number of dogs in your household, and your preferred service frequency. Alternatively, you may schedule your service conveniently through the booking section on our website.

• How often should I schedule a service?

  The recommended frequency of service is contingent upon the number of dogs in your care: for one to two dogs, a weekly visit is advised; for households with more than two dogs, bi-weekly service is recommended to maintain optimal cleanliness.

• Can I change my service plan or schedule?

  • Provided that you notify us at least one day prior to your scheduled service, you may certainly modify your service plan and appointment.

• How are services priced?

  • Pricing is determined by the number of dogs and the frequency of service. Additional services, such as odor control treatments, are priced according to the size of the area requiring treatment.

• Do I have to sign a contract?

  • We offer flexible service without contractual obligations, allowing you to commence, suspend, or terminate your plan at your convenience..

• Do you send notifications?

  • We contact our clients 24 hours prior to their scheduled service, as well as on the morning of the appointment. We offer approximate time windows and an Estimated Time of Arrival to ensure transparency. Upon completion of the service, we notify all clients and provide photographic confirmation of secured ingress and egress gates..  

About safety and disposal

• How do you ensure the safety of my dogs?

  • Our standard protocol is to request that dogs remain outside the yard during service; nevertheless, we genuinely appreciate the opportunity to meet the canine companions who brighten our workday. Upon entry, we meticulously close and secure the gate to guarantee your dog's safety throughout the service. At completion, we once again verify that the gate is properly closed and latched, providing photographic confirmation for your peace of mind. Should any concerns arise regarding gate functionality or if our technician observes any damage or defects in the latches or security features, the designated contact person is promptly informed..

• Do you have any safety protocols for your technicians?

  • Our technicians receive comprehensive training directly from our Founder, whose extensive background includes years of experience collaborating with law enforcement K-9 units and their handlers. Additionally, all technicians are proficiently trained in canine first aid and CPR.

• How do you dispose of the waste?

  • All collected waste is responsibly disposed of at the Santa Barbara County Landfill, either through direct transportation or by utilizing residential waste services. We strictly refrain from depositing any collected waste in clients' personal waste receptacles. Every portion of waste gathered is securely removed from the premises.

• Do you clean your equipment and disinfect it?

  • All equipment undergoes thorough disinfection and sanitization prior to commencing each route and between every service. Additionally, technicians meticulously sanitize their footwear to prevent the transmission of any pathogen associated with dog waste to subsequent clients.

General questions

• What areas do you service?

  • We provide comprehensive service throughout the entirety of Santa Barbara County.

• Do you offer any guarantees?

  • Our foremost priority is ensuring complete client satisfaction. Should a client express any dissatisfaction with our service or identify any overlooked waste following our visit, we promptly dispatch a technician to resolve the matter within the same day.

• What is your policy for service issues?

  • Clients are encouraged to contact us at 805-364-1118 at any time. Our founder, Marc, is personally committed to taking every possible measure to resolve any concerns to your satisfaction.

• Do you conduct background checks on your employees?

  • Each of our technicians undergoes comprehensive background and driving history verifications.